Returns & Exchanges
At Something Went Wrong, we understand that tech doesn't always perform as expected, so we offer a 30-day window for returns on all electronics. Whether your device arrived faulty or you simply changed your mind, we are here to make the resolution process seamless and stress-free.
Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship the Item
Affix the prepaid shipping label to your box and drop it off at any authorized courier location within 7 days of your request.
Quality Inspection & Refund
Once our technicians verify the unit's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing